Christiansburg’s First LL Flooring Store Now Open
The Company’s 17th Virginia store showcases wide-range of trend-forward flooring styles, a Design Center to help customers find inspiration, plus perks for pros and installation services
RICHMOND, VIRGINIA — October 4, 2021 — LL Flooring, formerly Lumber Liquidators, (NYSE:LL), one of the nation’s largest specialty retailers of high-quality, hard-surface flooring that is dedicated to providing the best customer experience from inspiration to installation, recently opened its first Christiansburg, Virginia, store, located at 2613 Market Street Northeast. This is LL Flooring’s 17th store in Virginia.
LL Flooring offers more than 500 varieties of floors in the latest styles including water-resistant vinyl, solid and engineered hardwood, laminate, bamboo, porcelain tile and cork, all available to view in-store and online at LLFlooring.com. The Company is dedicated to guiding customers throughout their entire flooring journey, from that first spark of inspiration to installing the floor correctly, with high-touch, knowledgeable flooring experts to answer any questions.
“We are eager to be a helpful resource for both homeowners and pros in Christiansburg who are looking for a wide assortment of quality, beautiful flooring,” said Charles Tyson, President and CEO of LL Flooring. “LL Flooring prides itself on guiding shoppers through the entire process with high-touch, knowledgeable service, and we are looking forward to becoming part of the Christiansburg community and helping customers in their flooring search.”
The new Christiansburg store will feature a Design Center, which leverages video capability so store associates can collaborate with customers and pros using the Picture It floor visualizer tool to help find the best floor for any vision or project and visualize how it will look in their space.
The Christiansburg store is open weekdays 9 a.m. – 7 p.m., Saturdays 9 a.m. – 6 p.m. and Sundays 11 a.m. – 5 p.m. Customers can also access LL Flooring resources at the Company’s call center, 1.844.4.LLFloor or via chat online at LLFlooring.com.
A Go-To Destination for Pros
LL partners with the pro to help builders, remodelers, installers, property managers, design professionals and others with a seamless, efficient experience, plus great value and products that perform at the highest level. Several of the floors stocked by LL Flooring carry limited commercial warranties in addition to industry-leading warranties for retail customers.
Pros can register online at LL Flooring.com for access to project planning tools, real-time view of inventory levels at nearby stores, pro-exclusive pricing, and the ability to track client projects. There are also extended hours for pros at the store, and a robust assortment of tools,
molding and other accessories. Pre-staged orders for quick pick up or customized direct ship or delivery solutions are another perk for the pro.
Adding to these benefits, pros can pass along the special pricing they receive to their customers via a referral to the LL Flooring store.
Expert Service Extends to Flooring Installation
In addition to supporting the pro and the DIYer, LL’s team of flooring experts are ready to take care of customers who want a full-service solution by arranging for professional installation by independent contractors. Installation services include a comprehensive assessment and measurement for customers and full installation with LL’s molding and matching stair treads.
Helpful Online Suite of Digital Tools Empower Customers
Along with the online Picture It floor visualizer, LL Flooring’s digital suite of tools includes a unique Floor Finder experience to help customers find their style and learn which flooring options complement their vision by answering a quick set of questions. The tool turns information on the room to be renovated, type of floor, color preferences and more into a suggested collection of options based on the customer’s unique profile.
To add further flexibility for customers, LL offers a virtual store shopping experience for customers to meet with a live, in-store LL Flooring associate via a computer or tablet. Accessed via appointment, the LL Flooring expert will walk the customer through the store to showcase flooring styles and answer the customer’s questions.
About LL Flooring
LL Flooring is one of the country’s leading specialty retailers of hard-surface flooring with more than 420 stores nationwide. The Company seeks to offer the best customer experience online and in stores, with more than 500 varieties of hard-surface floors featuring a range of quality styles and on-trend designs. LL Flooring’s online tools also help empower customers to find the right solution for the space they’ve envisioned. LL Flooring’s extensive selection includes water-resistant vinyl plank, solid and engineered hardwood, laminate, bamboo, porcelain tile, and cork, with a wide range of flooring enhancements and accessories to complement. LL Flooring stores are staffed with flooring experts who provide advice, pro partnership services and installation options for all of LL Flooring’s products, the majority of which is in stock and ready for delivery.
Learn More about LL Flooring
- Our commitment to quality, compliance, the communities we serve and corporate giving: https://www.llflooring.com/corp/quality.html
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