5/24: Advance Auto Parts Grand Opening
Advance Auto Parts (NYSE: AAP), a leading automotive aftermarket parts provider, will celebrate the opening of its new location in Christiansburg on 35 Conston Avenue NW with a ribbon cutting event at 12 p.m. on Wednesday, May 24.
The event will be attended by local dignitaries, including representatives from Montgomery County Chamber of Commerce and Montgomery County Sheriff’s Office.
“We are thrilled to increase our presence in Christiansburg with the opening of our new store,” said David Pauly, Advance’s district manager. “Advance has such a rich history in this area, given the company was founded right up the road in Roanoke. Our team is excited to get to work by providing friendly, expert advice and quality auto parts to residents, especially heading into the summertime and peak travel season.”
A company with local roots, Advance began in 1932 when Roanoke community leader Arthur Taubman purchased Advance Stores Company, a three-store chain of auto and home supply stores. Since then, Advance has expanded to become one of the largest automotive retailers in the country, operating more than 4,700 stores across North America.
The retailer carries a full assortment of leading name brand automotive aftermarket parts and products, including DieHard® batteries, FRAM fluids and oil filters, Pennzoil lubricants, Carquest parts, Meguiar’s wash and wax products and more.
Advance also offers free curbside services for motorists, including battery testing and installation, wiper blade installation and check engine light scanning. Customers can also place orders online or within the Advance app for in-store or curbside pickup in 30 minutes or less.
The new store measures approximately 7,000 sq. feet and employs 10 team members. Hours of operation are 7:30 a.m. to 9 p.m. Monday through Saturday and 8 a.m. to 8 p.m. Sunday.
About Advance Auto Parts
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of December 31, 2022, Advance operated 4,770 stores and 316 Worldpac branches primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,311 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
September 28, 2023 @ 1:44 pm
HORRIBLE CUSTOMER SERVICE FROM THE GM TAUSHA P.
I called to obtain a receipt for my company’s records and she laughed at me the entire time and told me that she would not send me any receipt. I asked her why and explained that they had sent me one, but it was not the right one. She began to laugh at me while I was giving her the receipt info. they sent me, and as I asked what she thought was so funny that I am asking her for a receipt and through her laughing she then told me that if I would shut up that she’d be able to tell me that she would not send me any receipt even if she found it. She would not let me speak and began to talk so loudly over me that I told her I would contact the franchise owner and to have a blessed day. She then cursed at me as I hung up.
There was another woman I spoke to prior to her who said they had no idea how to work their system to look up anyone’s receipt from (2) days prior and that they hadn’t had anyone in there to buy anything. I asked to speak to her manager for the help and she said that she was a General Manager and that the lady named on the receipt in question was also a General Manager.
As a manger of a company myself, I cannot fathom that I was spoken to this way by BOTH General Managers, also that they have no idea how to retrieve a receipt – or maybe they just don’t feel like it.
Since my company is doing numerous jobs in Christiansburg, I have advised my entire company to not go to this location – and we spend ALOT of money at Advanced Auto.
The one star is only because it would not let me post this review without one.